Welcome to your Provider’s Hub
Built by providers, for providers
Meals on Wheels UK supports the organisations delivering Meals on Wheels. This Hub has been designed to support your work, help you connect with others across the sector, and shine a light on how services operate in practice – supporting this vital frontline service and contributing to its recognition as a core, preventative component of adult social care.
Photo (c) Health & Independent Living Support (HILS) 2024
Join the Providers’ WhatsApp Community
- Share updates, guidance, and opportunities with peers
- Take part in discussions on service-focused topics
- Learn from other providers’ experiences
- Receive relevant sector announcements
Practical tools & resources
- Download templates and guidance, including volunteer role profiles and nutritional guidance
- Learn about the tools providers across the UK use to manage customer data and deliver services
- Review our Providers’ FAQs
Coming soon
Provider in Focus
Through case study interviews:
- Learn how providers across the UK are delivering Meals on Wheels in the communities they serve
- See how innovation is helping address shared challenges
- Use real-world insights to help demonstrate the impact Meals on Wheels has every day
Coming soon
Engagement is flexible and low-effort – no logins, no fees, and no obligations. This Hub is built with, and for providers, and your insights shape everything we do. Dip in, join your peers in our WhatsApp Community, learn from others, and share when you can.
Why create a Providers’ Hub?
Across our engagement, national research and projects, providers told us they need more opportunities to learn from each other, access practical tools, and build a stronger collective voice.
This Hub aims to enable providers to share learning, build connections, and communicate directly, while contributing to wider efforts to ensure Meals on Wheels is recognised as an essential, preventative component of the UK’s adult social care system.
Many providers report operating under significant pressure, with limited time and capacity to connect with others doing similar work. While there are valuable organisations and networks supporting the sector, providers highlighted the need for more regular opportunities to share learning, exchange ideas, and collaborate at a wider scale. As one provider put it, this Hub is here to provide a home for…
“That sort of learning forum aspect, that community of practice aspect… we should be connecting to successful services elsewhere… the advocacy aspect on the back of that… the shared pitch, that cost-benefit…”
Through this Hub you’ll:
Share peer-generated practical knowledge and best practice
Bringing together and sharing real-world insights, tools, templates and innovations from across the UK and internationally, helping providers deliver high-quality, person-centred support in their communities.
Showcase the impact of Meals on Wheels
The Provider in Focus case studies highlight the difference services make every day, supporting independence and wellbeing, enabling ageing in place, preventing escalation of needs, and reducing long-term care costs.
Facilitate communication and peer learning
Supporting connections between providers, local authorities, commissioners, partners and national bodies, contributing to a stronger community of practice across the sector.
Support sector-wide advocacy efforts
Working closely with influential bodies in the sector, we support and contribute to highlighting the preventative, social and economic impact of Meals on Wheels services, helping to strengthen the sector’s collective voice in national and local policy conversations, and exploring the case for statutory recognition.
Provide practical, ready-to-use resources
From volunteer recruitment templates and funding signposting to nutritional guidance, website essentials, and the regular Provider in Focus case studies, the Hub brings together simple, low-effort tools that respond directly to providers’ needs.